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| The intranet user has a goal | |
| When connecting to the intranet, the user doesn't want general information about the project, he doesn't surf : he is wondering an anwser to a specific question (for example : when is the next meeting, what is the last synthesis about a specific subject, where to download an updated form, ...). That means that he would bother XXXX and he is waiting to find a well-structured system, with updated information about the project. | |
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| Partners : recurrent customers | |
Project partners, to who you have granted access to the intranet, are going to be more indulgent than others, in the first place. More patient, they will be more curious and may forgive you the first mistakes during the intranet launch phase.
Then, they may become more demanding than ordinary webusers : after all, a specific budget has been decided for this intranet. They expect a professional service, reliable, fast and with updated information. If you disapoint them, you may not see them again on the intranet.
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