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 | Your Intranet : the reference for your project | |
| Don't go for the "all e-mail" | |
As the administrator of the intranet or as the project leader, you have ongoing requests for information from user, who have a natural preference for the e-mail. For them, nothing is more easy : they need something and you give it in return. If they prefer the e-mail, that's because there is a problem with your intranet (not simple enough ? lost their password ?), a lack of confidence in the XX of the information or simply they prefer to be served. If your intranet is well structured, all the needed information is already there. What is more annoying to send these information to people who don't want to bother to search ! | |
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| Induce your partners to connect to the intranet | |
| All responses to these requests should be referred to your intranet. The easiest way is to send them back by mail with a link page on your intranet, which contains the requested information. Gradually, you get your users to connect and discover how you have structured the Intranet. | |
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| Use this mode of operation even when communication is at your initiative, rather than sending an e-mail with an attachment, the best solution is often to put this file for download on your intranet and send an notification e-mail to your correspondents. | |
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